This photo shown above was captured from KLIA (KL International Airport), at the parking office payment counter located at level 2, airport parking block A&B. Timestamp 26 Dec 2017, 19.11.
I was trying to pay for RM36 parking fee using Visa credit card, but politely been refused by the personnel on-duty. He then pointed me to this notice pasted at the payment counter window. I had no choice but to proceed to cash payment machine. And this happened at, the gateway into Malaysia, in a country that the Central Bank (Bank Negara Malaysia) is supposedly promoting cashless payment.
According Visa Core Rules (PDF) published at www.visa.com.my, clause 18.104.22.168 stated “Prohibition of Minimum or Maximum Transaction Amount”, described as:
A Merchant must not establish a minimum or maximum Transaction amount as a condition for
honoring a Visa Card or Visa Electron Card.
Assuming if, the merchant (Malaysia Airports(Sepang) Sdn Bhd) processed my cash payment as shown in the following receipt, is the same merchant that also processes credit card payment for KLIA parking, then, Malaysia Airports could have infringed Visa payment service rules. SAYS.com has a similar post that highlighted these payment service rules for Visa and Mastercard.
I will lodge this experience with Bank Negara Malaysia, and hopefully, the next time when I did day-trip parking at KLIA, I can pay RM36 with a credit card.
Experience at KLIA2
I didn’t have issue paying for below RM40 parking fee at KLIA2 (terminal 2) – Gateway. My credit card statement shows at transaction dated 23rd Nov 2017, processed by Segi Astana Sdn Bhd for RM36.
Touch N Go?
Don’t get me started with this. I have never seen in other country, that additional charge is imposed for parking fee paid with electronic payment card designed for transportation system.